Shipping policy

Shipping Policy

Prime Market Shipping Policy

At Prime Market, we are committed to delivering your orders safely and on time throughout Pakistan.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays are processed on the next business day.

Delivery Time

Estimated delivery time is 3–7 business days, depending on your location.
Deliveries to remote areas may take a little longer.

Shipping Coverage

We currently deliver to most cities and towns across Pakistan.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Promotional offers with free shipping may be available from time to time.

Cash on Delivery (COD)

Cash on Delivery is available for eligible orders. Please keep the exact payment amount ready when your order is delivered.

Order Tracking

Once your order has been shipped, you may receive tracking information (where available) so you can monitor your shipment.

Delivery Attempts

If delivery cannot be completed because the customer is unavailable or the address is incorrect, our courier partner may attempt delivery again or contact you for assistance.

Incorrect Address

Please ensure that your shipping address and contact number are accurate. Prime Market is not responsible for delays caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 48 hours of receiving your package so we can investigate and assist you.